Human Resource Management: Healthcare

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Introduction

  • Primarily focus  healthcare  Washington University School of Medicine.
  • The organization  values human resources  determinant of the quality of healthcare services.
  • Washington University School of Medicine  comprehensive talent acquisition and development policies that focus on independence, boldness and originality of thought (Washington University, 2021, para. 3).
  • Problems  poor reach, weak online presence, and vertical hierarchy.
  • More horizontal organizational structure  increase the exchange of knowledge, experience, and skills.
  • Mentorship programs  facilitate better use of internal resources.

Pros and Cons

Pros of the current system:

  • A high degree of behavioral control.
  • Efficient realization of short-term goals.
  • Heavy focus on retention and training.
  • Thorough hiring process.

Cons:

  • Long-term operational inefficiencies (Cogin et al., 2016).
  • Low reach for new candidates.
  • An excessively lengthy hiring process.
  • Employee shortage and high workload.

Immediate Hiring and Training Needs

Immediate needs of Washington University School of Medicine:

  • Need for highly skilled medical workers.
  • Need for increased reach for potential candidates.
  • Need for a replacement for retiring senior positions.
  • Need for stronger online presence.
  • Need for facilitation of proactive engagement from employees.

Employees Current Strengths

  • All entry-level employees  highly qualified and professional  thorough selection process.
  • All senior employees  experienced
  • All mid-range employees  skilled  training.
  • Reducing the strict hierarchal structure  transfer of skills, knowledge, and experience among all employees.
  • Introducing mentorship  increase diversity within the organization.

Proposed Plans

  • HR specialist  focus on medical workers and their skills, knowledge, and experiences impact on quality of care as well as safety.
  • The most important skill required for the healthcare workforce to deliver high-quality care to patients is the human resource development. By appropriate workforce development, healthcare organizations can provide high-quality services to patients (Ramadevi et al., 2016, p. 387).
  • HR generalist  focus on the adherence to the currently established HR policies in order to preserve the core integrity of the organizational values.
  • The current policies  preservation of the fundamental practice.
  • HR leadership  focus on gradual organizational restructure from highly vertical to more horizontal one  effective communication with other organizational leaders and employees.
  • HR leaders  cooperate with key organizational figures and representatives of all three employee categories  exchange of skills, experience, and knowledge.
  • HR consultant  focus on identification of major problematic areas of the talent transition processes and provision of acquired information to the HR team.
  • HR consultants  monitoring the implementation of the proposed plans and collecting essential data with recommendations for potential improvements.

Recommendations to the Leadership

The leadership recommendations:

  • Should bolster its marketing department and encourage activities  strengthen the organizations online presence.
  • Increase the overall reach for the potential candidates  increase the pool for further selection.
  • Separation between senior, mid-range, and entry-level employees  hierarchy.
  • Should make the organization more horizontal  increase competence among workers.
  • Professional competency is highly correlated with organizational commitment (Karami et al., 2017).
  • Should encourage collaboration and cooperation between experienced and new employees.
  • Enable an unhindered transfer of skill, knowledge, and experience.
  • Such an approach  a cascading effect.
  • No worker shortage and workload  higher job satisfaction and patient safety.

Personal Development Plan

The gained knowledge  used for the cultivation of novel ideas in the organization since it is highly stubborn for change.

The implementation of organizational structure changes  on the basis of knowledge gained throughout the course.

Factor in the elements of organizational culture.

Identifying the problematic points in the current state of the organization.

Increase the reach for potential candidates with the use of online instruments.

Conclusion

Washington University School of Medicine  core values and principles.

Strong selection and training processes.

Poor reach  a weak online presence  vertical hierarchy.

More horizontal organizational structure  increase the exchange of knowledge, experience, and skills.

Mentorship programs  facilitate better use of internal resources.

A better reach  online tools  improve the worker shortage problem.

References

Cogin, J. A., Ng, J. L., & Lee, I. (2016). Controlling healthcare professionals: how human resource management influences job attitudes and operational efficiency. Human Resources for Health, 14(1), 1-8.

Karami, A., Farokhzadian, J., & Foroughameri, G. (2017). Nurses professional competency and organizational commitment: Is it important for human resource management? PLOS ONE, 12(11), 1-15.

Ramadevi, D., Gunasekaran, A., Roy, M., Rai, B. K., & Senthilkumar, S. A. (2016). Human resource management in a healthcare environment: framework and case study. Industrial and Commercial Training, 48(8), 387393.

Washington University. (2021). Working at the School of Medicine. Washington University in St. Louis. 

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